Paralyzed TV Presenter Was Left Abandoned For 40 Minutes On The EasyJet Plane
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Paralyzed TV Presenter Was Left Abandoned For 40 Minutes On The EasyJet Plane
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For a while, the airline company EasyJet has been rather rude with passenger with disabilities. Recently, Sophia Warner, a 43-year-old track and field athlete with cerebral palsy, who represented Great Britain at the 2012 Summer Paralympics, was asked to prove her disability by the airport employee.
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That’s what staff told her:
I was told “You look completely normal. Why do you need help.”
I’ve not complained on twitter before. The order to publicly prove my disability incident by @easyJet yesterday was beyond devastating.????
— Sophia Warner (@SprintingSophia) 27 марта 2018 г.
I was told ‘you look completely normal. Why do you need help’ I cried all the way home. I don’t even know where to begin with a complaint. ????
— Sophia Warner (@SprintingSophia) 27 марта 2018 г.
Unfortunately, almost the same story repeated: the paralyzed TV presenter was left alone in the empty EasyJet plane for 40 minutes! She couldn’t go anywhere because her wheelchair was taken away by the staff.
Sophie Morgan, who hosted the 2016 Paralympics coverage, had to sit alone for 40 minutes and nobody offered her the help. The woman was paralyzed from the chest down in a car accident.
The woman made a picture of herself sitting alone and posted it on her Twitter account.
It has happened far too often. This sort of service is almost the norm now. Incredibly rude staff made the situation even worse.
@FrankRGardner same issue at @Gatwick_Airport today. Left on board @easyJet for 40 mins. On stuck in ambulift. No apologies. Only rude staff.. pic.twitter.com/IrhngnRH6o
— sophie morgan (@sophmorg) 27 марта 2018 г.
We are so very sorry Sophie, this is completely unacceptable and falls far short of the level of service we work to deliver for our passengers. We will be investigating this immediately and will get back to you -JS
— Gatwick Airport LGW (@Gatwick_Airport) 27 марта 2018 г.
Her message on Twitter was heard, and the reaction came immediately. She got the feedback from the Gatwick Airport LGW and EasyJet. As well, many people commented her post and wrote words of support.
Hi Sophie. Please can you DM us a contact number as we’d like to give you a call regarding this? Thanks, Julie https://t.co/Qq2zhBAizh
— easyJet (@easyJet) 28 марта 2018 г.
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People with disability should be treated with respect! People are concerned about such situation and keep leaving messages.
For god sake this is the 21 century disabled travellers shouldn’t still have up with this disgraceful service or issues in the travel industry!! Please travel industry get your act together it’s not rocket science ????????
— DrPositive (Matt) (@PositiveMatt) 27 марта 2018 г.
I had a similar experience at LGW 9 months after a RTA which left me hospitalised for 2mnths and needing multi ops. Was refused help to push luggage trolley on basis I looked fine: "too posh to push", apparently. I ended up placing my crutches on trolley and using that as support
— Soraya Kishtwari (@SorayaKishtwari) 27 марта 2018 г.
We hope it will never continue again!
